MIDLANDS STATE UNIVERSITY

STAFF VACANCY

Applications are invited from suitably qualified and experienced persons for the following post:

MIDLANDS STATE UNIVERSITY ENTERPRISE DIVISION

SHOP MANAGER 

Summary 

The incumbent will be responsible for overseeing the day-to-day operations of the Supermarket ensuring that all safety and quality standards are met, monitor the performance of staff and make sure that all business activities run smoothly on a daily basis.

Qualifications and Experience

• At least a Degree in Business Management, Marketing, Business Studies, or any related field
• At least 2 years in a managerial position in a retail industry 
• Clean Class 4 driver’s license

Skills and Competences

• Must possess good leadership, communication and problem-solving skills

Duties and Responsibilities

• Ensuring that all product lines are supplied in the right quality and quantity.
• Monitoring employee attendance, performance, and productivity to ensure that all staff members are performing their jobs efficiently
• Managing and marketing, supplies and sales of all goods
• Offering backup service during peak periods by assisting in managing queues, queries and product delivery ensuring that the standard sequence of service is not compromised
• Ensuring that staff adheres to their terms of reference and that all operations are within set standards
• Monitoring daily quality of products presented to customers ensuring that it matches or surpasses set standards
• Ensuring that the cleanliness and hygiene standard of staff and the shop are above set standards
• Ensuring that cash takings are well looked after and safely banked as per procedure
• Monitoring inventory levels to ensure that products do not run low
• Determining staffing requirements by analyzing production schedules to determine how many workers will be needed to complete specific tasks
• Overseeing the safety of the supermarket and staff by inspecting equipment and facilities to ensure they meet safety standards
• Evaluating employee performance through regular assessments of productivity and conducting meetings to discuss performance issues with employees

*NB: Midlands State University is an equal opportunities employer.  In the interest of promoting gender parity, female candidates are encouraged to apply.

APPLICATIONS

Applicants must submit copies of applications with the following: application letter, certified certificates, transcripts, copies of academic (‘O’ and ‘A’ level), national identification and curriculum vitae giving full details of names, place and date of birth, experience, present salary, date of availability, contact telephone number (s) and names and email addresses of three referees addressed to the Deputy Registrar – Human Resource

The application pack should be sent as a single merged pdf file to email address: vacancies@staff.msu.ac.zw.  

Closing date for applications is 16 October 2026.  Note that only shortlisted candidates will be communicated to.

Applicants should clearly state the post being applied for in the subject line.  It should also be noted that non-adherence to any of the above instructions will automatically cause the application to be disqualified.